Verizon Wireless Customer Service Contacts

Verizon Wireless customer care service 1800 toll free phone number

In case you need to handle some technical issues, you’d better talk to a real person from Verizon Wireless client support. Their representative can be reached from the following phone numbers:

  • Verizon Wireless Customer Service Phone Number (direct line):


  • Verizon Prepaid Customer Service Phone Number:

(1888) 1-888-294-6804

  • Consumer Sales Phone Number (non business):


  • Business Sales Phone Number:


Here is some quick prepaid to get account information:

*611 + Send = Check balance
*86 + Send = Voice mail
#PMT (#768) + Send = Make payment

For more information, refer to the official website

Technical support chat online help

The company offers an option to contact support representative via Verizon Wireless chat. To enable this options you should visit “Contact Us” section on the official website of Verizon Wireless

Live chat option

Then, choose the area of your interest in the “Chat” field of the page. Afterwards, feel free to clarify what kind of issue you have (my account, mobile plan, etc.).

How to contact via live chat


The company has no email for contacting support service. Please, refer to other contact options offered by Verizon Wireless — for example, phone number or live chat.

Fax number

There is no fax number for contacting Verizon Wireless service. Please, refer to other options offered by the company — live chat or phone number.

Mail address

In case, you prefer contacting the company’s representatives in a written form, use this mailing address:

Verizon company,
P.O. Box 4846,
Trenton, NJ 08650-4846.

Remember that it may take up to two weeks to handle written requests. IN case of urgent case, use one of alternative contact options offered by the company (via chat, phone).

Verizon Wireless customer tech support hours

Chat representatives can be reached 24 hour per day, while helpline can be contacted from 6am till 11pm throughout the week.